CRM: The Ultimate Tool for "Customer Retainer Success"

Understand the power of CRM software to enhance your customer relationships and take retain your customers using Automated campaigns across multiple channels from Email, Whatsapp and SMS.  

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What is CRM software?​

CRM Software stands for Customer Relationship Management Software, designed to help businesses effectively manage interactions with current and potential customers. CRM software centralizes customer data, streamlines communication, and enhances customer retainership to improve customer relationships, boost sales, and drive business growth.

What is CRM Software for small business

CRM System Features​

Manage Customers Feedbacks

Get your customers feedbacks and reviews on your products & services from your customers in different channels.

  • Whatsapp  send feedback links to your customers through your business whatsapp messages.
  • Customer details get customer Birthdays , Anniversary dates  
  • Google review Booster Instantly boost your customer reviews n Google to get new customers in ease
  • Loyalty points incentivize your customers with Loyalty points for participations.  
Feedback management software

Device Agnostic POS software

  • Cloud based, Works Offline
  • Easy to bill with just few clicks
  • Works on any OS(Windows , Android and IOS)
  • Works on any Device (Desktop/Laptop’s, Tablets/IPADs and Mobile phones)
  • Accepts orders from different channels like Online Whatsapp, instagram

Manage multiple automated campaigns to reach out your customers at regular intervals to retain in ease

Manage multiple AI based automated campaigns with work flows to reach out your customers

  • Simple & Easy to set-up Automated campaign management system.
  • Automated Campaigns helps to send messages with coupons codes or offers to your customer at regular intervals based on customers purchase history and return.
  • Personalized campaigns for each customers based on their birthdays & Anniversary dates
  • Set Campaigns for not returning customers say within 15 days, 30 days , 45 days etc..,
  • Manage campaigns based on the customer group & segments
CRM with Campaigns management
Inventory managment system for Bar and Restaurant

Manage accurate inventory in your kitchen from anywhere

You can manage your inventory and stocks at multiple outlets with one platform.

  • Multi-location inventory Management 
  • Manage one inventory for multiple channels – Online , In-store , Whatsapp & many more.
  • Get real time stock information at multiple locations
  • Track the recipe/ingredients reduce from your inventory accurately
  • Audit logs, you track your inventory with accuracy.

Automate the Loyalty points and redemptions with discounts in ease.

Setup an unqiue Loyalty programme to help retain your customers and incentivize them for every activity in supporting your brand promotions.

  • Create Loyalty points for various activities like providing feedbacks, Google reviews, every visit, Every order and much more
  • Manage various types of Loyalty points & redemption in multiple channels with POS and Online ecommerce
  • Restrict redemption based on location and day & time.
  • Create offer & discounts  for your Online & outlet customers
  • Automate loyalty points redemption in ease at POS 
CRM with Loyalty management
Accounting system for Bar and Restaurant Business

Accounts system built for Restaurant business

Comprehensive in-built Accounting system to manage your bookkeeping , cost of goods , food costing and many more. Automate the transactions for cash, card , online orders and credit based payments to respective account ledgers

  • Create your own accounting ledger heads with Chart of Accounts
  • Track your Receivable and Payables on the Go !
  • Get your P&L , Cost of Goods , Balance sheets, Trial Balance and General ledgers.
  • Manage your different types of expenses.
  • Generate GST reports  and VAT reports for returns filing.

PosBytz CRM is integrated with POS for simple ease of use and operations efficiency

Manage your Loyalty programme and redemption at the POS with the CRM integration to help to streamline your operations at the outlets.

  • View customer details and their loyalty points in the POS.
  • View real-time data to make informed decisions in the POS
  • Redeem coupons in the POS with option to enter & validate the codes.
  • Get reports & insights from the backend  future.
POS integrated CRM
CRM for marketing

Automate your marketing campaigns to get back your customers and reorder

Build a powerful brand with personalized automated marketing tool for restaurant business. With our POS integrated with CRM to send automated messages to your customers.

  • Send personalized messages to your customers during their special occasions like birthdays , wedding anniversary days
  • Schedule messages through various channels like Email, SMS and Whatsapp 
  • Help your customers to reorder through the discounts coupons
  • Get feedback from your customers on their recent visit
  • Provoke reorders to customers from last transactions

Manage your multiple social media handles in one place from scheduling campaigns to knowing the status

Know schedule the social media campaigns from anywhere using the CRM system in ease

  • Easy to select ready made templates for campaigns
  • Select the social media handles like Instagram, Meta, Google etc.., to post the videos & posters.
  • Publish the social media post within minutes
  • Social media campaigns can be scheduled from one place
Social media integrated CRM
QR code ordering system for Bar and Restaurant

Table QR code Ordering made easy with PosBytz

QR code based Table ordering helps you to streamline your order taking and provide a very convenient options for your guest to order from table

  • Scan and order from Table using multiple orders from same table 
  • Accepts online payment for the table ordering at the end or request for payment 
  • Accept discounts for Table self ordering 
  • Enable branding using unique QR codes at your table
  • Reduce waiters in your restaurant with simple and easy to QR code based contactless ordering system.

Manage your business Whatsapp communication for your brand

Retain your customers with your customised loyalty programme that can bring your customer back to your outlets.

    • Design templates for the Whatsapp marketing and get approvals from Meta
    • Send promotional Whatsapp messages in ease
    • Manage bulk Whatsapp promotional messages to your customers
    • Automate to get  feedbacks from your customers through whatsapp 
Business Whatsapp integrated CRM
Reports for your Bar and Restaurant Business

Get all types of reports to build your restaurant business with data

Generate various reports from PosBytz to increase your business and take informed decisions based on data and stats

  • Get top items ordered by customer to help you redesign your menu
  • Food costing help you optimize your cost for each item 
  • Recipe/Ingredients reports helps with know the major ingredients for each item
  • Table wise and KOT cancellation reports help you to know the gaps with your operations 

How it Works?

Check how our CRM software works

Play Video about CRM for Restaurant

Reasons to Choose PosBytz CRM Software

CRM system benefits

Benefits of using a CRM system:

Client Testimonials

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Frequently asked questions:

What is CRM?

CRM (Customer Relationship Management) is a strategy and technology designed to manage interactions with current and potential customers to improve relationships and drive business growth.

What does CRM software do?

CRM software centralizes customer data, streamlines processes like sales, marketing, and customer service, and provides analytics for better decision-making.

Who should use a CRM system?

PosBytz CRM offers unique features and solutions for Retail and F&B businesses specifically focusing on retaining customers

What are the benefits of CRM software?

Enhanced customer relationships, Increased sales efficiency, Better collaboration with customers, Automated processes, Data-driven insights and analytics

Is CRM software only for large businesses?

PosBytz CRM is suitable for small and medium-sized businesses in Retail and F&B businesses.

How does a CRM improve customer relationships?

By organizing and analyzing customer data, CRMs enable businesses to personalize communication, respond quickly to feedbacks, and retain customers.

What are the key features of CRM software?

customers management, customer feedback management, Marketing automation, Loyalty, Reporting and analytics

Can CRM integrate with other tools?

Yes, PosBytz CRM systems integrate with tools like PosBytz POS, email platforms, social media, whatsapp, and SMS platform

How do I choose the right CRM for my business?

Consider factors like your business size, budget, required features, scalability, and industry-specific needs.

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