Sell on WhatsApp — Where Your Customers Already Are
In the GCC and India, WhatsApp is the primary communication channel. PosBytz connects your product catalog, orders, and payments directly to WhatsApp Business — so customers can browse, order, and pay without downloading another app.
Regional Commerce
The channel that reaches every customer in the Gulf and India
WhatsApp has over 2 billion users globally and is the dominant messaging app in Saudi Arabia, UAE, and India. Selling through WhatsApp meets customers where they already spend their time — no app downloads, no new accounts.
- Primary messaging channel in GCC and India
- No app download required for customers
- 75% message open rates vs 20% for email
- 15% average click-through rate on promotions
Catalog & Ordering
Share your catalog and take orders in-chat
Sync your PosBytz product catalog to WhatsApp Business. Customers browse products, select variants, and place orders — all within the WhatsApp conversation.
- Product catalog synced from PosBytz
- In-chat browsing and ordering
- Variant selection (size, color, quantity)
- One inventory across WhatsApp and POS
Notifications
Order updates and promotions — delivered instantly
Send order confirmations, delivery tracking, and payment reminders automatically. Run promotional campaigns with pre-approved WhatsApp templates at a fraction of SMS costs.
- Automatic order confirmation and tracking
- Delivery status updates in real time
- Payment reminders and receipts
- Promotional campaigns via templates
Automation
Auto-replies and FAQ bots — always available
Set up automatic replies for common questions, business hours, and order status inquiries. Pre-approved message templates ensure compliance with WhatsApp Business policies.
- Auto-reply for business hours and FAQs
- Pre-approved message templates
- Multi-language support for GCC markets
- Conversation handoff to live agents
WhatsApp Features
Everything you need to sell on WhatsApp
WhatsApp Business API
Enterprise-grade WhatsApp access for catalogs, ordering, and bulk messaging.
Payment Collection
Share payment links in chat. Customers pay via card, UPI, or wallet without leaving WhatsApp.
Inventory Sync
WhatsApp catalog pulls from your POS inventory. Stock updates reflect instantly.
Smart Notifications
Order confirmations, delivery updates, and promotional campaigns — all automated.
Multi-Language
Serve customers in Arabic, English, Hindi, and more — per conversation.
Customer CRM
Chat history, order history, and preferences — all linked to the customer profile in your POS.
With PosBytz we are able to manage both outlets and online ordering through Talabat, Careem in one POS. Managing pricing and inventory from one place helped us reduce cost.
IT Manager
IT · Teklos, UAE
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FAQ
WhatsApp E-commerce Integration FAQ
How does WhatsApp ordering work?
Your PosBytz product catalog syncs to WhatsApp Business. Customers browse products in chat, select items, and place orders. The order flows into your POS for fulfillment — just like any other channel.
Connect your tools in one click
Sync accounting, e-commerce, delivery, and payments — all from one dashboard.