Automatic KOT for every order
Every order billed on the POS creates a kitchen order ticket automatically, across dine-in, takeaway, delivery, call and drive-through.
Kitchen order ticket (KOT) system that gets every order right
The PosBytz kitchen order ticket system turns every order — from the POS, Waiter App, QR code, kiosk, website or delivery app — into a clear kitchen order ticket. It reaches the right kitchen instantly, printed or on screen, with every modifier and note intact.
From local cafés to multi-outlet chains
The problem
Handwritten kitchen order tickets cost you time and food
- 01
Orders get misread.
A scribbled kitchen order ticket turns “no nuts” into a dish sent back, or worse.
- 02
Tickets go to the wrong kitchen.
The grill waits for a ticket that went to the bar.
- 03
Changes never reach the chef.
A guest cancels a dish, and the kitchen cooks it anyway.
- 04
Online orders get re-typed.
Staff copy aggregator orders onto paper, and mistakes creep in.
Why switch
Why restaurants switch to a digital kitchen order ticket system
- 01
Every channel, one ticket
POS, Waiter App, QR, kiosk, website and aggregator orders all create KOTs automatically.
- 02
Right kitchen, every time
Item- and category-wise routing sends each item to the station that cooks it.
- 03
Changes the kitchen can't miss
Modifications and cancellations reach the kitchen instantly.
How it works
How the kitchen order ticket system works
- 1
Order placed.
A cashier, captain, guest or delivery app places the order.
- 2
KOT generated automatically.
PosBytz creates the kitchen order ticket with items, modifiers, notes, order type and table.
- 3
Routed to the right kitchen.
Each item goes to its kitchen or station, printed on a KOT printer or shown on a kitchen display.
- 4
Kitchen prepares and updates.
On a display, staff mark items preparing and ready; captains see the status live.
- 5
Served and billed.
The order is already on the bill, ready to settle.
Kitchen order ticket format
A good kitchen order ticket format gives the chef everything needed to cook the order right, and nothing that slows them down. Every PosBytz KOT includes:
| Field | What it shows |
|---|---|
| KOT number and time | Unique ticket number with date and time printed |
| Order type | Dine-in, takeaway, delivery, online or drive-through |
| Table, floor and guest count | Where the order is going (dine-in) |
| Captain or source | Who placed it: cashier, captain, QR, kiosk or the aggregator's name |
| Items and quantities | Each item with its quantity, grouped by kitchen |
| Modifiers | Add-ons and removals for each item (e.g. extra cheese, no onion) |
| Kitchen notes | Order-level instructions (e.g. allergy, serve together, rush) |
| Status markers | New, modified or cancelled items clearly marked |
Features
Kitchen order ticket system features
KOTs from every channel
QR and kiosk orders
Guest orders from table QR codes and self-ordering kiosks generate KOTs automatically, with no staff re-entry.
See QR code orderingWebsite and aggregator orders
Orders from your own website and delivery apps (Talabat, Jahez, Uber Eats, Careem, Zomato, Swiggy and more) flow straight to the kitchen.
See order managementKitchen order ticket app for captains
KOTs from the Waiter App
Captains take orders at the table on the PosBytz Waiter App, and the kitchen order ticket reaches the kitchen the moment they tap send.
See the Waiter AppLive KOT status for captains
Captains see each order's progress in the app, so they don't run to the kitchen to ask.
Route tickets to the right kitchen
Item-wise and category-wise KOT
Split one order into separate KOTs by item or category, so drinks print at the bar and mains at the grill.
Multi-kitchen KOT
Run several kitchens or counters, such as Indian, Chinese, tandoor, dessert and bar, each receiving only its own items.
Floor-based printing
Send KOTs to the printer for the right floor or section.
Printed or digital KOT
Print on KOT printers, show on the kitchen display system, or use both.
See the Kitchen Display SystemGet every detail right
Modifiers and kitchen notes
Every add-on, removal and instruction prints on the ticket, so the kitchen cooks exactly what the guest asked for.
Modify and cancel with notifications
When an item changes or is cancelled, the kitchen gets an updated or cancellation ticket immediately.
Split and merge KOTs
Split a KOT across kitchens or tables, or merge KOTs when tables join.
Partial KOTs
Fire items as they're ordered — starters now, mains later — without waiting for the full order.
Priority and rush orders
Flag urgent orders so the kitchen cooks them first.
Reliable, connected and offline
KOT status updates
On the kitchen display, staff mark items new, preparing and ready, and front-of-house sees it live.
KOT to bill conversion
Convert KOTs to bills by table, by captain or from the table summary, so nothing goes unbilled.
Works offline
KOTs keep printing when the internet drops; PosBytz syncs when the connection returns.
Runs on any device
Generate KOTs from PosBytz on Windows, Android or iPad, with kitchen, label and receipt printers.
Built for your format
A KOT system for every kind of kitchen
Fine dining
Course-by-course partial KOTs with every guest note, fired when the table is ready.
Casual dining & multi-cuisine
Separate KOTs for Indian, Chinese, tandoor and dessert kitchens from one order.
Quick service
Instant KOTs for counter, kiosk and aggregator orders during the lunch rush.
Cloud kitchen
Aggregator orders for every brand become KOTs automatically, with no re-typing.
Bars & breweries
Drinks KOTs to the bar, food KOTs to the kitchen, from the same table order.
Cafe
Barista and kitchen tickets split automatically from one order.
Works with
Connected to the rest of your restaurant
Restaurant POS
Every bill creates a KOT, on Windows, Android or iPad, even offline.
Waiter App
The kitchen order ticket app for captains at the table.
Kitchen Display System
Digital KOTs with live status.
KOT, label and receipt printers
Printed tickets for every kitchen and counter.
QR code ordering and self ordering kiosk
Guest orders create KOTs automatically.
Online ordering and aggregators
Website and delivery app orders straight to the kitchen.
Table management
KOTs tied to tables, floors and captains.
Inventory and Recipe Costing
Every KOT'd item deducts ingredients.
Compare
Kitchen order ticket system vs handwritten tickets
| Kitchen order ticket system vs handwritten tickets | Handwritten tickets | PosBytz kitchen order ticket system |
|---|---|---|
| Creating the ticket | Written by hand, re-written for online orders | Generated automatically from every channel |
| Reaching the kitchen | Walked over by a captain | Printed or displayed instantly |
| Multiple kitchens | One slip, read by everyone | Item- and category-wise KOTs to each kitchen |
| Modifiers and notes | Easy to miss or misread | Printed clearly on every ticket |
| Changes and cancellations | Shouted across the kitchen | Updated and cancellation KOTs sent instantly |
| Order status | Captain asks the kitchen | Live on the kitchen display and Waiter App |
| Billing | Matched to slips by hand | KOTs convert to bills by table or captain |
FAQ
Kitchen order ticket FAQs
Answer 01
What is a kitchen order ticket?
A kitchen order ticket (KOT) is a printed or digital ticket that tells the kitchen exactly what to cook for an order: items, quantities, modifiers, notes, order type and table.
Send every order to the kitchen right the first time
Try the PosBytz kitchen order ticket system free for 14 days. No credit card required.