Tableside order taking
Captains take orders directly at the table on the Waiter App. Guests aren't kept waiting while someone walks to a terminal.
Waiter App: the restaurant order taking app for faster table service
The PosBytz Waiter App is a restaurant order app for waiters and captains. Take orders right at the table, send them straight to the kitchen, and see each order's status live, all connected to your PosBytz POS.
From local cafés to multi-outlet chains
The problem
Paper pads and terminal queues slow down every table
- 01
Captains walk back and forth.
Every order means a trip to a fixed POS terminal to key it in, while the guest waits.
- 02
Orders get mis-keyed.
Handwriting and memory turn “no chilli” into a dish sent back.
- 03
The kitchen hears about orders late.
A ticket waits on the pad until the captain reaches the terminal.
- 04
Nobody knows where the food is.
Captains run to the kitchen to ask if Table 5's mains are ready.
An order taking app restaurant staff carry in their pocket fixes all four.
Why switch
Why restaurants use the PosBytz restaurant order taking app
- 01
Order at the table
Captains take orders tableside instead of walking to a terminal.
- 02
Kitchen gets it instantly
Orders sync straight to the kitchen, with no re-entry.
- 03
Live order status
Captains see each dish move through prep, without asking the kitchen.
How it works
How does the waiter app work?
- 1
Captain picks the table.
Open the Waiter App and choose the guest's table from the floor plan.
- 2
Take the order at the table.
Add items with modifiers and customisations as the guest orders.
- 3
Send to the kitchen.
Tap send, and the order syncs instantly to the POS and kitchen as a KOT or on the KDS.
- 4
Track the order.
The captain sees each dish's status as it moves through prep.
- 5
Bill the table.
The order is already on the table's bill in the POS, ready to settle, split or transfer.
Features
Waiter App features for faster service
The PosBytz restaurant order app for waiters covers everything from table to kitchen to bill.
Take orders at the table
Modifiers and customisations
Add every customisation the guest asks for, from “extra spicy” to “no onions”. The kitchen gets exactly what the guest said.
All your menu items, always in sync
The Waiter App works from the same menu as your PosBytz POS, so captains only offer what you sell.
Send orders straight to the kitchen
Instant sync to the kitchen
Orders sync instantly from the app to the kitchen, with no manual re-entry at a terminal. Fewer mis-keyed items, fewer delays at peak.
KOT and kitchen display
Orders print as a KOT or appear on the kitchen display system, routed to the right station.
See the Kitchen Display SystemReal-time order status
Captains see each order's status as dishes move through prep. They know when food is ready without leaving the floor.
Manage tables
Visual floor plan and table status
See every table on a floor plan, with its status. Seat guests faster and spot tables waiting for service.
See table managementTable transfers
Move a party to another table and their order moves with them.
Reservations
Manage table reservations alongside walk-ins.
Bill without the wait
Orders already on the bill
Every item a captain sends is on the table's bill in the POS, so checkout is a single step.
Split bills
Split the bill by item, amount or guest count for group tables.
One system with your POS
The Waiter App connects to your PosBytz POS, which runs on Windows, Android or iPad and keeps billing even offline. Menus, tables, KOTs and reports all stay in one system.
Built for your format
A waiter app for every table-service restaurant
Any order taking app restaurant teams use should fit how they serve. Here's how the PosBytz Waiter App fits yours.
Fine dining
Captains take orders tableside with every customisation, and courses reach the kitchen without a walk to the terminal.
Casual dining & family restaurants
Keep large sections moving at peak, with live order status on every captain's phone.
Bars & breweries
Take drink rounds at the table, keep tabs open and split the bill at the end.
Cafe with table service
Take orders at the table while the counter keeps billing takeaway.
Multi-outlet & franchise
The same Waiter App and menu at every outlet, all on one PosBytz account.
Works with
Connected to the rest of your restaurant
Restaurant POS
Waiter App orders land on the table's bill in the POS, on Windows, Android or iPad.
Kitchen Display System
Orders route to the right kitchen station instantly.
KOT printers
A KOT prints in the kitchen for every order sent.
QR code ordering
Guests can order from their phone too, on the same table and bill.
Table management
Visual floor plan, table status and reservations.
Inventory and Recipe Costing
Every order deducts ingredients from stock.
Reports
Sales and staff performance reports.
Compare
Apps for waiters to take orders vs paper pads and fixed terminals
| Apps for waiters to take orders vs paper pads and fixed terminals | Paper pads and fixed terminals | PosBytz Waiter App |
|---|---|---|
| Where the order is taken | At the table on paper, then keyed in at a terminal | At the table, on the app |
| Reaching the kitchen | After the captain walks the ticket over or reaches the terminal | Instantly |
| Accuracy | Depends on handwriting and re-keying | Entered once, with modifiers |
| Order status | Captain asks the kitchen | Live on the captain's phone |
| Captain time on the floor | Lost to walking back and forth | Spent with guests |
| Billing | Typed up or re-entered at the end | Already on the table's bill |
Of the apps for waiters to take orders, a restaurant order taking app built into your POS removes the extra integration and the double entry.
FAQ
Waiter App FAQs
Answer 01
What is a waiter app?
A waiter app is a restaurant order app for waiters and captains that lets them take orders at the table on a phone or tablet and send them straight to the kitchen, instead of writing on paper and keying orders into a terminal.
Put the Waiter App in every captain's hand
Start your 14-day free trial. No credit card required.