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Restaurant order management system for every digital order

PosBytz restaurant order management system brings orders from your own website and app, delivery aggregators, QR codes, kiosks, calls and drive-through into one POS screen. Menus sync across every platform, orders go straight to the kitchen, and you track each delivery from dispatch to doorstep.

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From local cafés to multi-outlet chains

Karakccino
Raydan
Marugame
GDK
Zaika
Al Karakand
Arenico
Bad
Bait Al Mandi
Besan
Cafe
Chimney
Kelo
Karak
Hot
Dokkan
Elite Fish
Flowork
Lassi Shakes
Let's
Malabar
My Tea
Nashama Coffee
Nukkad Dhaba
Tails of City
TD
Tehran Taste Persia
Tulu
Sam's Pizza
Sultan
Pho
Tabi Boba
Perk
Client 33
Client 34
Client 35
Client 36
Client 37
Client 38
Client 39
Client 40
Client 41
Client 42
Client 43
Client 44
Client 45
Client 46
Client 47
Client 48
Client 49
Client 50

The problem

Five tablets on the counter is not an order management system

  • Orders get missed.

    Each aggregator has its own tablet, and one beep gets lost in the rush.

  • Everything is typed twice.

    Staff re-key aggregator orders into the POS, and mistakes reach the kitchen.

  • Menus fall out of sync.

    An item sells out in the kitchen but stays live on three apps, and orders get cancelled.

  • Commission eats the margin.

    Repeat customers keep ordering through aggregators, and you pay commission on every order.

  • Deliveries disappear.

    Once the rider leaves, nobody knows where the order is.

Why switch

Why restaurants choose the PosBytz order management system

  • Every channel, one screen

    Website, app, aggregator, QR, kiosk, call and drive-through orders in one POS.

  • Your own commission-free channel

    A branded ordering website and apps on your own domain, with your customer data.

  • Kitchen-to-doorstep control

    Orders route to the kitchen, menus auto-sync, and riders are tracked to the door.

How it works

How the restaurant order management system works

  1. Connect your channels.

    Launch your branded ordering website and apps, and connect your delivery aggregators.

  2. Orders arrive in one place.

    Every digital order lands in the PosBytz POS with real-time status, whatever the channel.

  3. Kitchen gets the order instantly.

    Orders route to the kitchen display or printer, with no re-typing.

  4. Dispatch the delivery.

    Assign the order to your own rider or a third-party delivery partner.

  5. Track to the doorstep.

    Follow rider location and delivery time until the order is delivered.

  6. Reconcile and report.

    Aggregator payouts sync to accounting, and reports compare every platform and brand.

Features

Restaurant order management system features

Your own digital ordering channels

Branded online ordering website on your domain

Launch your own online ordering website in minutes, on your own domain. Guests order directly from you, with zero commission.

Branded mobile apps

Give regular customers your own ordering app, so repeat orders come straight to you instead of through an aggregator.

Orders routed to the nearest outlet

Guests order from the outlet or kitchen nearest to them, automatically. Ideal for chains and multi-location cloud kitchens.

Full customer data ownership

Every order on your own website or app gives you the customer's details and history. Use it to build a loyal customer base with Restaurant CRM.

See restaurant CRM

QR code ordering

Guests scan a table, takeaway or online QR code and order from their phone.

See QR code ordering

Self ordering kiosk

Guests order and pay at a kiosk, and the order lands in the same Online Order tab with an alert.

See the self ordering kiosk
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Delivery aggregator integration

All aggregators in one POS

Receive orders from Talabat, Jahez, HungerStation, Careem, Deliveroo, Noon Food, Uber Eats, Swiggy, Zomato and more. No separate tablets, no re-typing.

Orders straight to the kitchen

Aggregator orders flow directly into PosBytz and on to your KDS, with zero manual entry.

Automatic menu sync

Push menu changes to every platform from one dashboard. Update items, prices and availability once instead of on each app.

Item availability across platforms

Mark an item unavailable and it updates across all connected platforms, so you stop taking orders you can't fulfil.

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Manage every order on one screen

Consolidated order view

Dine-in, takeaway, delivery, online, call and drive-through orders all appear on one POS screen.

Real-time order status

Track each order from receipt to dispatch. Front-of-house and kitchen see the same status.

New order alerts

New digital orders arrive with a notification sound, so none are missed during the rush. Staff accept and complete each order from the POS.

Owner app

Manage your online orders from anywhere with the free PosBytz owner app.

Works on any device

Run order management on Windows, Android or iPad. The POS keeps working offline and syncs when the connection returns.

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Delivery management

Delivery zone management

Set the areas each outlet delivers to, so orders only come from addresses you can reach.

Third-party delivery partner integration

Hand deliveries to integrated third-party delivery partners directly from the POS.

Free delivery app for your riders

Run your own delivery team with the free PosBytz delivery app.

Rider tracking from dispatch to doorstep

Track rider location, delivery times and order status until the order reaches the customer.

Request a callback

Multi-brand, payments and insights

Multi-brand order management

Run several brands from one kitchen, each with its own menu, pricing and reports.

Online payments

Accept online payments on your own channels, including PayTabs, and buy-now-pay-later with Tabby and Tamara.

Aggregator payout reconciliation

Payments from delivery platform payouts sync to accounting automatically, with custom ledgers for each brand and channel.

Platform and brand reports

Real-time dashboards compare sales and performance by platform and by brand, so you know which channels earn the most.

ZATCA-ready invoices

Generate FATOORA-compliant tax invoices automatically with every sale in Saudi Arabia.

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Built for your format

An order management system for every kind of restaurant

  • Cloud kitchen

    Run several brands across every aggregator from one kitchen, with separate menus and reports per brand.

    See the solution

  • Restaurant & fine dine

    Handle dine-in, takeaway and delivery on one screen, without the kitchen losing track.

  • Quick service

    Clear peak-hour aggregator rushes with alerts and orders sent straight to the kitchen.

  • Cafe

    Take pre-orders for pickup on your own website, and QR orders at the table.

  • Delivery & takeaway

    Delivery zones, your own riders or partners, and tracking to the door.

  • Food truck

    Takeaway pre-orders online, so guests collect instead of queueing.

  • Multi-outlet & franchise

    Guests order from their nearest outlet, while you manage menus centrally.

Works with

Connected to the rest of your restaurant

  • Restaurant POS

    Every digital order lands in the POS you bill from, on Windows, Android or iPad, with offline mode.

  • Kitchen Display System

    Orders route to the right kitchen station automatically.

  • Inventory and Recipe Costing

    Every online sale deducts ingredients from stock.

  • Restaurant CRM

    Customers from your own website and app feed loyalty and campaigns.

  • Accounting

    Aggregator payouts and online payments reconcile automatically.

  • Delivery aggregators

    Talabat, Jahez, HungerStation, Careem, Deliveroo, Noon Food, Uber Eats, Swiggy, Zomato.

  • Payments

    PayTabs, Tabby and Tamara.

  • E-invoicing

    ZATCA/FATOORA-compliant invoices.

Compare

PosBytz vs aggregator tablets and add-on integrations

PosBytz vs aggregator tablets and add-on integrationsSeparate aggregator tabletsAggregator add-on to a POSPosBytz order management system
Aggregator ordersOne tablet per appIn the POSIn the POS, straight to the KDS
Own website and appsNoneNot includedBranded website and apps on your domain, zero commission
QR and kiosk ordersNoneSeparate productsSame order screen
Menu updatesOn every app separatelySynced from POSSynced from POS, items, prices and availability
DeliveryAggregator riders onlyNot coveredDelivery zones, third-party partners, own riders, tracking
Customer dataOwned by the aggregatorOwned by the aggregatorYours on your own channels
Payout reconciliationManualPartialAutomatic sync to accounting

“We have been using PosBytz for our cloud kitchen having integrated with multiple delivery aggregators from Careem, Deliveroo, Talabat, Noon Foods.”

Operations Manager

Asian Pot · Dubai

“PosBytz brought our dine-in, takeaway, and online orders into one screen. Reporting that used to take hours now takes minutes.”

Founder

BellPepper · Ireland

FAQ

Restaurant order management system FAQs

Answer 01

What is a restaurant order management system?

A restaurant order management system receives, tracks and fulfils orders from every channel — your own website and app, delivery aggregators, QR codes, kiosks, phone and in-store — on one screen, and sends them straight to the kitchen and delivery team.

Contact support

Bring every order onto one screen

Start your 14-day free trial. No credit card required.

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