- Email:support@posbytz.com
CRM: The Ultimate Tool for "Customer Retainer Success"
Understand the power of CRM software to enhance your customer relationships and take retain your customers using Automated campaigns across multiple channels from Email, Whatsapp and SMS.Ā Ā
What is CRM software?ā
CRM Software stands for Customer Relationship Management Software, designed to help businesses effectively manage interactions with current and potential customers. CRM software centralizes customer data, streamlines communication, and enhances customer retainership to improve customer relationships, boost sales, and drive business growth.
CRM System Featuresā
Manage Customers Feedbacks
Get your customers feedbacks and reviews on your products & services from your customers in different channels.
- WhatsappĀ send feedback links to your customers through your business whatsapp messages.
- Customer details get customer Birthdays , Anniversary datesĀ Ā
- Google review Booster Instantly boost your customer reviews n Google to get new customers in ease
- Loyalty points incentivize your customers with Loyalty points for participations.Ā Ā
Manage multiple automated campaigns to reach out your customers at regular intervals to retain in ease
Manage multiple AI based automated campaigns with work flows to reach out your customers
- Simple & Easy to set-up Automated campaign management system.
- Automated Campaigns helps to send messages with coupons codes or offers to your customer at regular intervals based on customers purchase history and return.
- Personalized campaigns for each customers based on their birthdays & Anniversary dates
- Set Campaigns for not returning customers say within 15 days, 30 days , 45 days etc..,
- Manage campaigns based on the customer group & segments
Automate the Loyalty points and redemptions with discounts in ease.
Setup an unqiue Loyalty programme to help retain your customers and incentivize them for every activity in supporting your brand promotions.
- Create Loyalty points for various activities like providing feedbacks, Google reviews, every visit, Every order and much more
- Manage various types of Loyalty points & redemption in multiple channels with POS and Online ecommerce
- Restrict redemption based on location and day & time.
- Create offer & discountsĀ for your Online & outlet customers
- Automate loyalty points redemption in ease at POSĀ
PosBytz CRM is integrated with POS for simple ease of use and operations efficiency
Manage your Loyalty programme and redemption at the POS with the CRM integration to help to streamline your operations at the outlets.
- View customer details and their loyalty points in the POS.
- View real-time data to make informed decisions in the POS
- Redeem coupons in the POS with option to enter & validate the codes.
- Get reports & insights from the backendĀ future.
Manage your multiple social media handles in one place from scheduling campaigns to knowing the status
Know schedule the social media campaigns from anywhere using the CRM system in ease
- Easy to select ready made templates for campaigns
- Select the social media handles like Instagram, Meta, Google etc.., to post the videos & posters.
- Publish the social media post within minutes
- Social media campaigns can be scheduled from one place
Manage your business Whatsapp communication for your brand
Retain your customers with your customised loyalty programme that can bring your customer back to your outlets.
- Design templates for the Whatsapp marketing and get approvals from Meta
- Send promotional Whatsapp messages in ease
- Manage bulk Whatsapp promotional messages to your customers
- Automate to getĀ feedbacks from your customers through whatsappĀ
How it Works?
Check how our CRM software works
Reasons to Choose PosBytz CRM Software
- Feedback Management: PosBytz CRM software offers a unique & simple solution to collect your customers feedback by sending feedback links through SMS, whatsapp , Email.
- Automated Campaigns: PosBytz offers a range of advanced features with automated campaigns to retain your customers on occasions like Birthdays, Anniversary and also send messages with discounts after certain time perionds.
- Google Reviews booster: Easy to boost your Google reviews with simple links to post good reviews in Google at no extra cost and keep your rating above 4.5
- Loyalty management: CRM system with a comprehensive Loyalty management to retain customers and offer loyal points to motivate customers at every spend and action.
- Customer Retainership: PosBytz CRM software offers simple and effective customer retainership solutions with automated reach outs through whatsapp, SMS and Email.
- Integrated CRM: PosBytz CRM supports a integrated system with POS to manage the loyalty points and discounts redemptions in the POS seamlessly.
Benefits of using a CRM system:
- Enhanced Customer Relationships provides a centralized view of customer data, enabling personalized communication and stronger relationships through multiple channels
- Improved Customer Retention tracks customer interactions and preferences, ensuring timely follow-ups and proactive service to reduce churn with regular offers with automated campaigns
- Comprehensive Analytics provides detailed insights into sales performance, customer behavior, customers loyalty redemption, growth and campaign effectiveness for data-driven decision-making.
- It provides valuable insights into customer behaviour and buying patterns, which can help businesses identify opportunities to increase sales.
- Improved Customer Experience enables quick response to feedbacks and a seamless journey across touchpoints, enhancing customer satisfaction.
Client Testimonials
Trusted By 5000+ Business Globally
We have been using PosBytz for our entire operations with 12 outlets from procurement, preparing Boba recipes, transferring stocks to multiple outlets, accounting. Our operations have been automated from auto PO to POS billing , Online ordering. We would recommend to all Cafe or Boba tea shops to try PosBytz
PosBytz Cafe POS Software have been very easy to use and their inventory managment system helps to manage all our inventory accurately and correct our leakages. We are running our business profitably with PosBytz
We are providing broast chicken food across KSA region with about 25 outlets and growing. With PosBytz we have automated the entire operations from purchases, inventory, sales and also enabled our own online ordering system with ease. With defiently recommend PosBytz Restaurant POS software to all F&B brands expanding as a franchise business.
We sell Italian Aroma Coffee at our outlets. PosBytz been a very simple to use POS system and been using for our business for few years now
We are an traditional Italian cuisine based brand. Have been using PosBytz for our Restaurant Management operations and so far there has been no issues with respect to the software and as a owner can able see my business online from anywhere. PosBytz is very easy to use for setting up menu , ingredients/recipes , POS , inventory etc..,
We are UAE based F&B brand having both restaurant and online presence. With PosBytz we are able to manage both outlets and online ordering through Talabat , Careem etc.., in one POS and manage the pricing & inventory for one single place helped us to streamline our operations and reduce cost. Would always recommend PosBytz for Restaurant business.
Frequently asked questions:
What is CRM?
CRM (Customer Relationship Management) is a strategy and technology designed to manage interactions with current and potential customers to improve relationships and drive business growth.
What does CRM software do?
CRM software centralizes customer data, streamlines processes like sales, marketing, and customer service, and provides analytics for better decision-making.
Who should use a CRM system?
PosBytz CRM offers unique features and solutions for Retail and F&B businesses specifically focusing on retaining customers
What are the benefits of CRM software?
Enhanced customer relationships, Increased sales efficiency, Better collaboration with customers, Automated processes, Data-driven insights and analytics
Is CRM software only for large businesses?
PosBytz CRM is suitable for small and medium-sized businesses in Retail and F&B businesses.
How does a CRM improve customer relationships?
By organizing and analyzing customer data, CRMs enable businesses to personalize communication, respond quickly to feedbacks, and retain customers.
What are the key features of CRM software?
customers management, customer feedback management, Marketing automation, Loyalty, Reporting and analytics
Can CRM integrate with other tools?
Yes, PosBytz CRM systems integrate with tools like PosBytz POS, email platforms, social media, whatsapp, and SMS platform
How do I choose the right CRM for my business?
Consider factors like your business size, budget, required features, scalability, and industry-specific needs.
"Empower Your Business: Sign Up for growth and customer success
Start engaging Smarter: Sign Up for PosBytz CRM
PosBytz is a ERP software for Restaurant and Retail business on cloud with POS, Online ordering, Inventory, Accounting, CRM , Payroll and many moreĀ
PosBytz is a product of Inovo Holdings Ltd
