The entire industry has faced countless challenges over the last 3 years because of the pandemic crisis. Many food establishments laid off employees, which led to a labor shortage during the ongoing new normal phase.
All though, some restaurants survived, creating a safe dining or takeaway experience using QR codes and online ordering with the fastest delivery.
Others are struggling with evolving consumer behaviors, economic challenges, and technological trends that everyone should adapt to. Are you in the same boat?
On a positive note, 45% of US businesses have switched to marketing-related QR codes, and 76% of the restaurant industry has revealed that they will continue using contactless technology.
This could be a plus for you to kick-start growth and enhance customer retention.
So, keep your finger on the pulse of the latest trends, digital menus, and payments with PosBytz, and know what and how to make your QR code special. Read on!
There’s no doubt that QR codes are meant to streamline business processes. The QR menus and payments genuinely help alleviate the issue of staffing. The ease of menu management, including the addition of new items or the removal of out-of-stock items, is a significant benefit that leads to increased profit.
There is so much you can do, like:
A QR menu is a digital version of a restaurant menu. Customers can view the menus and available items by scanning the QR code on their smartphones. The term “QR” means “quick response,” which is exactly what customers want in any business environment. The barcode not only lets the consumers see the menu but also lets them select items they want to order and pay for orders simultaneously.
Most of the items don’t contain images in the print menus because of limited space. But with a digital menu, you can come up with a better design and include as many food images as you want. The images of mouth-watering dishes will draw viewers’ attention and entice them to order them.
A QR code menu at the table means no more waiting to catch the attention of a waiter for order placement. In addition, the customer can add more items later that they decided on at the last minute or forgot to include when placing the order, increasing the order value and overall sales.
Besides that, it’s a hassle to let customers know that any item they have ordered or are going to order is no longer available. To aid in this, the digital menu allows the employees to update the menu easily and frequently without ever needing to print new ones for the smallest changes. So, you can seamlessly include or exclude new items when any ingredients run out in the kitchen.
The QR code ordering system reduces guest and staff interaction. So, QR technology and optimized kitchen operations will let you maximize productivity during the busiest peak times, even if you are currently short-staffed.
With the group order and pay system, it doesn’t matter how many guests are in any given group of guests. In real-time, multiple guests can collaborate on one order, and any one of them can add items to the order; meanwhile, others will be able to see the placed orders on their devices.
Everyone in the group will be able to split the bill and pay using their own devices. That means no more worries about calculating who owes what amount and how to take payments from multiple cards; that’s exactly what restaurant owners and their customers want.
Nowadays, there are so many payment options. So, make sure not to lose a single guest by having every type of payment service, from card payment to online payment, and all mobile payment options, including payment from versatile digital app wallets, gift cards, or credit cards.
PosBytz QR Pay includes multiple payment options that not only facilitate hassle-free contactless payments but is also designed with a secure interface to prevent data breaches.
The customers will provide their email addresses or mobile phone numbers during the QR code ordering process. So, you can ask for feedback and request that they add a review about your brand on your social media handle or website by sending emails or SMS. This customer data can be used to market to them in the future.
Consumers generally visit the mentioned websites and social media channels to check menus, popular items, and reviews about the quality and taste of any item. They will check all these things from their mobile devices, so all vital details should be at their fingertips, easily accessible, and have overall responsiveness.
However, the ordering process shouldn’t be complicated. No worries! The PosBytz QR system has made menu access, order placement, and payment on the fly for your guests, as well as relatively easier for employees to control menus, manage incoming orders, and keep the operation running smoothly.
On a positive note, 51% of the 2,500 US consumers surveyed said that they have gotten used to QR menus and still love to check restaurant menus through a scan and place an order in a minute rather than waiting for when a waiter will arrive with a physical menu and take their order from their table. The usage of QR codes among US smartphone users is proposed to reach approximately 99.5 million users by 2025.
So, make your customers’ lives easier right now by implementing contactless ordering and payment systems and stay one step ahead of your competitors with the help of the PosBytz QR ordering system or POS software for restaurant business management.
PosBytz is your comprehensive platform to manage everything you need to sell and grow your business.
PosBytz is a product of Bytize, Inc.