During the pandemic, the hospitality industry offered contactless menus and payment options. Nowadays, dine-in services are back in full force, but the fascinating fact is that most diners want QR code menu ordering  for checking available menus and making payments, till now.

According to the latest survey on the responding shoppers and diners in the United States, 45% of US people have embraced marketing-related QR menu ordering for convenience. When pulling up restaurant menus using QR codes, the responses from millennials are more favorable.

This is undoubtedly a positive sign for restaurant owners who have already come up with QR code food ordering services, considering the number of benefits, including the potential for easy menu changes, upsells, and maximum profitability with increased staff efficiency, streamlined operations, and order management.

If you’re still planning to move forward with a contactless ordering system, keep scrolling till the end to check out how to set up a QR code menu ordering system and a few tips to optimize the dine-in guest experience

Tips to Optimize Dine-In with QR Code Menu Ordering

 From only a safety precaution nowadays, QR code  technology has become a staple in the hospitality industry over the last couple of years. QR menus on the tables free up staff to focus on hospitality and put the customers in control of aspects of the ordering process, so order management becomes easier than usual. With improved order accuracy and table turnover speed, the QR code menu ordering will help you have the best dining experience.

However, turning on QR codes without making operational changes wouldn’t work. Once you add thoughtful enhancements to the entire operation and how you present QR codes to your guests, it will be a blast of success.

Come up with a clear plan.

First and foremost, think a lot about how you can streamline the entire operating system. How will guests place the order who don’t use smartphones? Will the guests pick up their ordered food at the counter, or will you serve them on the table? Who will be in charge of specific tables? Etc. So, come up with a clear plan.

Keep your menu up to date.

Nothing is more frustrating than getting your customer annoyed when they order food that is already out of stock. It is essential to keep the menu up-to-date. Otherwise, these minor errors tend to happen.

With the QR menu ordering system, you can update the menu in real time so that your customers order the dishes available.

Guide your guests and tell them what to expect.

These days, most people know how to scan any QR code using mobile phones, but the experience of checking restaurant menus is new and unique. It would be very helpful if the host explained the QR ordering process while the host staff showed the guests their seats.

Plus, keep in mind the following points:

  • Make sure every QR code is clear, well visible, and in an easy-to-scan position.
  • Keep the menu short and simple.
  • If possible, try to mention the basic steps below the QR code on the placard placed on the table.
    • Scan the code.
    • Place order
    • Food will be served at the table / collect your food from the specific counter.
  • You can mention some marketing materials and digital loyalty rewards to encourage guests to order more.
  • Ensure your consumers get full support and guidance about checking the QR menu from the wait staff members.

Train your staff.

Staff engagement is no longer required to distribute menu cards on each table and even take orders when you use QR code ordering. But the guests may ask about some items, their preparation, and whether any specific item is highly spicy. They may ask for recommended combos, pairings, sides, and a chef’s famous dish. 

Also there could be scenarios where customers might request a waiter to provide additional dishes to the table when they are occupied having the food so waiters should also be able to take orders from the same table without any issues. 

How to Set Up QR Code Menu Ordering?

Making a QR code for a restaurant menu is a breeze. If you are just starting, refer to the following steps:
  • Login to the dashboard of the PosBytz QR Code Food Ordering System.
  • You could either sign up for a free trial or buy a plan according to your business needs.
  • Select the “Restaurant-Menu” option as your QR Code type.
  • Upload the restaurant menu you have as a PDF.
  • Customize the provided QR Code as you want by adding a logo and taglines and using frames, colors, and QR patterns.
  • Save and download your QR code.
    • Download it as a PDF for virtual sharing over email, Whatsapp, or other social media platforms.
    • Download it in PNG format and give it to a graphic designer to make a gorgeous physical menu for keeping on the tables.
    • Download it as an SVG file to print the menu at a larger size for placing it by the entrance.
  • Print the menu in the size you want and deploy it across your restaurant.

Most of the time, the QR code menu ordering system doesn’t require any special apps or browsers. You should also let the guest access the QR menu by using the preferred handoff method from any platform, including Google. Though the QR ordering process would be easy, awareness and staff training may be required. You may have to educate the guests about how to use the technology.

Conclusion

The QR code menu ordering experience shouldn’t be hard. Give your guests ample flexibility to choose what, how, and when to order without making them stand in line for a long time or wait for a server. In aid of this, PosBytz has come up with a unique QR code food ordering system to glorify dining experiences for all sorts of restaurants.

Get the demo of PosBytz QR menu ordering system demo !

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So, enjoy PostBytz services and keep sharing your experience with us.

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