During the pandemic, the hospitality industry offered contactless menus and payment options. Nowadays, dine-in services are back in full force, but the fascinating fact is that most diners want QR code menu ordering for checking available menus and making payments, till now.
According to the latest survey on the responding shoppers and diners in the United States, 45% of US people have embraced marketing-related QR menu ordering for convenience. When pulling up restaurant menus using QR codes, the responses from millennials are more favorable.
This is undoubtedly a positive sign for restaurant owners who have already come up with QR code food ordering services, considering the number of benefits, including the potential for easy menu changes, upsells, and maximum profitability with increased staff efficiency, streamlined operations, and order management.
If you’re still planning to move forward with a contactless ordering system, keep scrolling till the end to check out how to set up a QR code menu ordering system and a few tips to optimize the dine-in guest experience
From only a safety precaution nowadays, QR code technology has become a staple in the hospitality industry over the last couple of years. QR menus on the tables free up staff to focus on hospitality and put the customers in control of aspects of the ordering process, so order management becomes easier than usual. With improved order accuracy and table turnover speed, the QR code menu ordering will help you have the best dining experience.
However, turning on QR codes without making operational changes wouldn’t work. Once you add thoughtful enhancements to the entire operation and how you present QR codes to your guests, it will be a blast of success.
First and foremost, think a lot about how you can streamline the entire operating system. How will guests place the order who don’t use smartphones? Will the guests pick up their ordered food at the counter, or will you serve them on the table? Who will be in charge of specific tables? Etc. So, come up with a clear plan.
Nothing is more frustrating than getting your customer annoyed when they order food that is already out of stock. It is essential to keep the menu up-to-date. Otherwise, these minor errors tend to happen.
With the QR menu ordering system, you can update the menu in real time so that your customers order the dishes available.
These days, most people know how to scan any QR code using mobile phones, but the experience of checking restaurant menus is new and unique. It would be very helpful if the host explained the QR ordering process while the host staff showed the guests their seats.
Staff engagement is no longer required to distribute menu cards on each table and even take orders when you use QR code ordering. But the guests may ask about some items, their preparation, and whether any specific item is highly spicy. They may ask for recommended combos, pairings, sides, and a chef’s famous dish.
Also there could be scenarios where customers might request a waiter to provide additional dishes to the table when they are occupied having the food so waiters should also be able to take orders from the same table without any issues.
Most of the time, the QR code menu ordering system doesn’t require any special apps or browsers. You should also let the guest access the QR menu by using the preferred handoff method from any platform, including Google. Though the QR ordering process would be easy, awareness and staff training may be required. You may have to educate the guests about how to use the technology.
The QR code menu ordering experience shouldn’t be hard. Give your guests ample flexibility to choose what, how, and when to order without making them stand in line for a long time or wait for a server. In aid of this, PosBytz has come up with a unique QR code food ordering system to glorify dining experiences for all sorts of restaurants.
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